File: COLDLINE_PrivacyPolicy_v1.0_EN_2026-07-26.md · for plainlycold.com · resolves the sales-page privacy.html
Effective date: July 26, 2026 · Last updated: 2026-07-26
This Privacy Policy explains how Plainly Cold ("Plainly Cold," "we," "us," "our") collects, uses, and protects your information when you visit plainlycold.com (the "Site") or purchase our digital ebooks. We keep the data we collect to the minimum needed to sell and deliver our Products. By using the Site, you agree to this Policy.
Plainly Cold is operated by Plainly Cold. For any privacy question or request, contact us at payments@plainlycold.com.
Information you provide: - Email address (required to deliver your Product and for order-related messages). - Name and billing details you enter at checkout. Note: your payment card details are collected and processed directly by Stripe — we do not receive or store your full card number. - Communications you send us (for example, support or refund requests).
Information collected automatically: - Basic technical/log data (such as IP address, browser type, and pages viewed) that our hosting provider may record for security and to operate the Site. - We keep cookies and tracking to a minimum. If we add analytics or non-essential cookies in the future, we will update this Policy and, where required, request consent.
Purchase & delivery records: we keep a record of what you purchased and the delivery/entitlement associated with your email, so we can deliver your files, re-send lost download links, and handle refunds.
We use your information to: - deliver the Products you purchase and re-send download links on request; - process payments and taxes (via Stripe) and prevent fraud; - respond to your support and refund requests; - send you order-related messages (purchase confirmation, delivery, refunds); - send optional marketing emails only if you opt in, from which you can unsubscribe at any time; - comply with legal obligations and enforce our Terms.
We do not sell your personal information.
We share information only with service providers that help us run the business, and only as needed: - Stripe — payment processing (see Stripe's privacy policy). - our email service provider — to send delivery and service emails. - our website hosting provider — website hosting and file delivery/fulfillment. - Legal/compliance — if required by law, or to protect our rights, safety, or property. - Business transfer — if the business is sold or merged, data may transfer as part of that transaction.
These providers are permitted to use your information only to provide services to us.
We send transactional (order-related) emails as a necessary part of your purchase. We send promotional emails only if you have opted in, and every such email includes an unsubscribe link. Unsubscribing from marketing does not stop essential order-related messages.
We keep your purchase and delivery records for as long as needed to provide access to your Products, handle refunds and support, and meet legal, tax, and accounting obligations. We keep other data only as long as necessary for the purposes described here, then delete or anonymize it.
We use reasonable technical and organizational measures to protect your information, and we rely on reputable providers (such as Stripe) for sensitive operations like payment processing. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
You may: - request a copy of the personal information we hold about you; - ask us to correct or delete your information; - unsubscribe from marketing emails at any time.
To make a request, email payments@plainlycold.com. We will respond within a reasonable time and as required by applicable law. (Depending on your state of residence, you may have additional rights under US state privacy laws.)
We use only the cookies necessary to operate the Site and complete a purchase. We do not currently use advertising cookies. If this changes, we will update this Policy and obtain consent where required.
The Site and Products are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
Plainly Cold currently sells to customers in the United States. If we expand internationally, we will update this Policy to address the applicable data-protection laws (such as the EU/UK GDPR).
We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date. Your continued use of the Site after changes take effect constitutes acceptance.
Questions or requests about your privacy? Email payments@plainlycold.com.
© 2026 Plainly Cold (Plainly Cold). All rights reserved.